In recognition of the service quality and our successful business partnership, Junfeng’s Amway Hotline Support team has been recognized by Amway with the “excellent strategic partner” award in January 2018.

As the partnership entered its sixth year in 2018, Junfeng’s Amway Hotline Support team has experienced rapid growth in the breadth and scope of Hotline Support service. From its humble beginning of a single product hotline support, our service has expanded to provide nationwide support for both agent and customer via multi-media channel, and the maintenance of the AI Chatbot knowledge database. Junfeng will continue with our commitment to provide the best in class and professional service with the focus on customer experience to our business partners.